Refund Policy
Our refund policy is valid for 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused or uninstalled on a vehicle and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
If you purchased the incorrect wheel, by mistake, we are NOT responsible for the shipping return/exchange cost. You, the customer, are responsible for this additional fee.
If we ship a wheel that is different then what is listed, our mistake, we will be responsible for all return shipping fees.
-Exchanges are available upon request.
-A full refund is also available if an exchange is not an option.
There are certain situations where only partial refunds are granted: (if applicable)
- Wheel with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at
(714) 408-7766.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:
1420 N. Burton Place, Anaheim CA 92806
Shipping
To return your product, you should mail your product to:
1420 N. Burton Place, Anaheim CA 92806
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Non-Refundable
Installation/mounting of any wheel(s) on a tire and/or vehicle. *Please be sure the wheel is the correct one you ordered before installing.
Wheels that have been altered from the original state when purchased. Painted, chromed, etc.